Journal Articles - Business and Management - 2020

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Browsing Journal Articles - Business and Management - 2020 by Author "Len Tiu Wright"
  • Publication
    Exploring the mediating role of dynamic capabilities in the relationship between intellectual capital and performance of information and communications technology firms
    ( 2020)
    Hoang Thanh Nhon
    ;
    Nguyen Van Phuong
    ;
    Ngo Quang Trung
    ;
    Bui Quang Thong
    ;
    Len Tiu Wright
    Recent studies suggest a potential relationship between intellectual capital dimensions and dynamic capabilities in achieving superior performance. However, these studies have made little effort to develop a framework for understanding this relationship, which is unsettling for managers. To examine this potential, this paper proposes and tests a conceptual model to explain how three types of dynamic capabilities—learning, integration, and reconfiguration capability —mediate the impact of intellectual capital dimensions, including human, social, and organizational capital, on firm performance. This study, using a sample of 350 Vietnamese firms in the information and communications technology sector, found that dynamic capabilities play a mediating role in the relationship between intellectual capital dimensions and firm performance. Among dynamic capabilities, learning capability has the most significant mediating effect. Furthermore, the important roles of human, social, and organizational capital are addressed due to their direct effects on performance based on resource-based view theory, as well as their indirect effect via the mediation of dynamic capabilities
  • Publication
    The effects of intellectual capital on information communication technology firm performance: A moderated mediation analysis of environmental uncertainty
    ( 2020)
    Hoang Thanh Nhon
    ;
    Bui Quang Thong
    ;
    Ngo Quang Trung
    ;
    Len Tiu Wright
    The impact of intellectual capital on firm performance is one of the key aspects of strategic management. This is particularly crucial for firms in the hightech or service sectors. Intellectual capital dimensions, including human, organisational and social capital, are key to developing outstanding performance. From a strategic management perspective, there are still debates on the interrelationships between these dimensions, and on the moderating role of environmental uncertainty on their impacts on performance. In the context of an unstable environment like Vietnam, this study involved a survey of 350 information communication technology (ICT) firm’s directors and managers, which was used to analyse the impacts of intellectual capital dimensions on firm performance, the indirect effects of organisational capital on performance via human and social capital, and the moderating role of environmental uncertainty. Findings indicate that all dimensions of intellectual capital had direct impacts on firm performance. In addition, we found that the human and social capital mediated significantly the relationship between firm performance and organisational capital, and the environmental uncertainty moderated significantly the relationship between intellectual capital dimensions and firm performance.