Journal Articles - Business and Management - 2020
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PublicationA Review of Dynamic Capabilities, Innovation Capabilities, Entrepreneurial Capabilities and Their Consequences( 2020)Hieu Minh VUThe paper proposes a conceptual model which provides direction for researchers to empirically establish the connections between dynamic capabilities, innovation capabilities, entrepreneurial capabilities and financial and strategic performance. The author uses systematic literature review process to select the articles used in this study. First, the present paper review and discuss some major contributions to the theories of dynamic capabilities, innovation capabilities, entrepreneurial capabilities and their consequences. The author seeks to highlight different understandings of the concepts to clarify the distinctions between them. Second, the conceptual model and propositions for future studies were developed. The proposed model highlights the different measures of dynamic capabilities, innovation capabilities, entrepreneurial capabilities and their consequences. The model with its associated propositions was developed base on limitations and gaps observed from past studies. It is focused on empirically testing the direct impact of dynamic capabilities, innovation capabilities, and entrepreneurial capabilities on the performance of SMEs in Vietnam. Nevertheless, the proposed model can be applied to similar situations in different contexts and countries. Further empirical testing of proposed model would contribute to enriching existing knowledge of dynamic capabilities, innovation capabilities and entrepreneurial capabilities within SMEs and how these capabilities foster superior performance.
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PublicationA Study on the Informal Economy Size of Emerging Southeast Asian Nations( 2020)Ngô Quang TrungIn many countries, the size of the informal business sector including small-scaled stores, street vendors, private tailor shops, self-employed craftsmen, or scrap collectors, etc. even dominates the economy compared to the formal one. However, informal businesses are usually not easy to be managed and fairly assessed by the government. This could lead to an issue for the government in terms of developing, exploiting, and regulating the informal sector. Recognizing the significance of the informal economy, this paper aims to examine the size of the informal economies of some emerging countries in the Southeast Asian region, namely Indonesia, Malaysia, Philippines, Thailand, and Vietnam. By the quantitative method using the FEM analysis, this paper finds that the existence of informal economies in these countries is not small and there are large disparities between countries. In which, Thailand exists the largest informal economy size, while Vietnam is the smallest one. Additionally, the study identifies that the tax burden is the main factor leading to the informal economy among other variables, namely money supply, tax, saving interest rate, personal consumption, and GDP per capita. In general, the study aid policy-makers in Southeast Asian countries to have a better understanding of the factors leading to the informal economy, thereby they can effectively manage the economy.
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PublicationAn Empirical Study of Customers’ Satisfaction and Repurchase Intention on Online Shopping in Vietnam( 2020)Nguyễn Thị Ngọc LanThis study aims to examine the factors that affect customer satisfaction and repurchase intention of online shoppers in Vietnam. We used the anklet method to collect information by sending the online questionnaire to Vietnamese people via social media like Facebook, Zalo, and instructed participants to fill out the survey. This study collected data randomly from 597 Vietnamese individuals who have experienced online shopping. Applying both qualitative and quantitative methods, we investigated the impacts of factors (responsiveness, trust, convenience, delivery, information quality and perceived website usability) on customer satisfaction and repurchase intention. The results revealed that: (1) Information quality, delivery, convenience, and perceived website usability have the most significant impacts on customer satisfaction and intention, (2) Trust moderately affects satisfaction and repurchase intention, (3) Responsiveness has no significant influence on repurchase intention and (4) Control variables, included gender and marital status also impacted satisfaction and repurchase intention because the study found that male customers are more satisfied than female customers and single people tend to repurchase at familiar websites more than the other people. The findings suggested that six mentioned factors have different levels of impacts on customer satisfaction and repurchase intention; moreover, the demographic factors also affect satisfaction and intention to repurchase
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PublicationBáo cáo tích hợp Xu hướng phát triển báo cáo của các doanh nghiệp Việt Nam( 2020)Lưu Chí DanhBài viết trên cơ sở phân tích và tiếp cận từ thông tin tổng quan đến các chỉ tiêu được lượng hóa cụ thể, để nhìn nhận tổng thể những vấn đề liên quan đến báo cáo tích hợp (Integrated Reporting -IR). Điều này sẽ cung cấp một góc nhìn toàn diện về hiệu quả hoạt động và giá trị của doanh nghiệp trên nhiều khía cạnh khác nhau như tài chính, quản trị, trách nhiệm xã hội, môi trường. Qua đó, người sử dụng thông tin sẽ được tiếp cận, xử lý, phân tích thông tin chính xác và hiệu quả hơn. Đây là xu hướng để các doanh nghiệp Việt Nam tiếp cận nhằm đáp ứng nhu cầu thông tin ngày càng toàn diện.
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PublicationBitcoin có mang đặc trưng của một loại tài sản tài chính ? Bằng chứng thực nghiệm dựa trên chính sách tiền tệ( 2020)Nguyễn Thanh DươngThị trường tiền ảo, đặc biệt là Bitcoin ngày càng nhận được mối quan tâm từ các nhà đầu tư trên thị trường. Họ thường quan tâm đến việc giá Bitcoin sẽ bị ảnh hưởng bởi các nhân tố nào để đưa ra quyết định đầu tư chính xác hơn. Vì vậy, nghiên cứu này tập trung xem xét các nhân tố chi phối giá Bitcoin trên thị trường dựa theo các nghiên cứu trước đây có liên quan đến giá cổ phiếu. Bên cạnh các yếu tố kiểm soát trong mô hình nghiên cứu như chỉ số giá chứng khoán, giá vàng, và tỷ giá hối đoái, nghiên cứu cũng tập trung vào chính sách tiền tệ của hai quốc gia lớn được xem là có ảnh hưởng mạnh đến biến động của thị trường tiền ảo là Mỹ và Trung Quốc. Dữ liệu trong bài nghiên cứu được thu thập chủ yếu từ các nguồn tài liệu đáng tin cậy (coinmarketcap.com đối với dữ liệu Bitcoin và Euromonitor đối với dữ liệu liên quan đến lãi suất chính sách tiền tệ). Nghiên cứu thu thập dữ liệu của giá Bitcoin theo ngày và dữ liệu vĩ mô theo tháng trong giai đoạn từ năm 2010 đến năm 2018. Đối với dạng dữ liệu chuỗi thời gian, nghiên cứu sử dụng hai phương pháp là GARCH và EGARCH để đánh giá tác động khác biệt của cú sốc dương và cú sốc âm của chính sách tiền tệ đến giá của Bitcoin. Kết quả nghiên cứu chỉ ra rằng lãi suất chính sách tiền tệ của Mỹ và Trung Quốc có mối quan hệ ngược chiều với giá Bitcoin. Bên cạnh đó, các biến kiểm soát cũng cho thấy mối quan hệ có ý nghĩa thống kê đối với giá Bitcoin. Như vậy, nghiên cứu cho rằng Bitcoin mang đặc trưng như là một tài sản tài chính dựa trên sự tương đồng về các nhân tố tác động đến Bitcoin và cổ phiếu.
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PublicationChiến lược phát triển doanh nghiệp xanh ở Việt Nam( 2020)Đỗ Cao TríBài viết phân tích một số cơ hội và thách thức của Việt Nam khi thúc đẩy các doanh nghiệp thực hiện chiến lược tăng trưởng xanh, qua đó đưa ra một số hàm ý về chính sách để doanh nghiệp xanh ngày càng phát huy được hiệu quả trong xu thế toàn cầu hóa như hiện nay.
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PublicationChính sách tiền tệ và tỷ suất sinh lợi thị trường chứng khoán: Tiếp cận bằng kỹ thuật phân tích biến động Garch( 2020)Nguyễn Thanh DươngNghiên cứu đánh giá tác động của chính sách tiền tệ đến thị trường chứng khoán thông qua kênh giá tài sản. Bài viết thu thập số liệu các biến kinh tế vĩ mô bao gồm chỉ số giá chứng khoán, lãi suất, cung tiền, tỷ giá hối đoái, tỷ lệ lạm phát, giá vàng, chỉ số giá công nghiệp và GDP theo tháng (từ tháng 1/2000 đến 2/2020). Kết quả định tính sử dụng biểu đồ cho thấy, lãi suất và tăng trưởng tỷ giá hối đoái có mối quan hệ âm với tăng trưởng VN- Index, ngược lại tăng trưởng cung tiền lại có tương quan dương. Kết quả định lượng sử dụng ước lượng EGARCH và TGARCH, nghiên cứu cũng tìm thấy tác động tương tự của 3 công cụ chính sách tiền tệ lên thị trường chứng khoán. Từ những kết quả nghiên cứu, bài viết đưa ra một số đề xuất liên quan đến hoạch định chính sách tiền tệ và chiến lược đầu tư.
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PublicationChuyển Đổi Số: Chiến Lược Xanh Hoá Hoạt Động Marketing Cho Doanh Nghiệp Việt Nam( 2021)Trần Nguyễn Đăng KhoaBài viết tổng quát định nghĩa về marketing xanh và chuyển đổi số (CĐS), phân tích thực trạng hoạt động marketing xanh tại Việt Nam, từ đó đề xuất một số giải pháp nhằm nâng cao chiến lược xanh hóa hoạt động marketing thông qua chuyển đổi số.
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PublicationChuyển đổi số: Chiến lược xanh hóa hoạt động marketing cho doanh nghiệp Việt Nam Digital transformation: The “greening” strategy for marketing activities of enterprises in Vietnam( 2021)Trần Nguyễn Đăng KhoaBài viết tổng quát định nghĩa về marketing xanh và chuyển đổi số (CĐS), phân tích thực trạng hoạt động marketing xanh tại Việt Nam, từ đó đề xuất một số giải pháp nhằm nâng cao chiến lược xanh hóa hoạt động marketing thông qua chuyển đổi số.
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PublicationCorporate Governance and Earnings Management: A Study of Vietnamese Listed Banks( 2020)Luu Chi Danhinformation on financial statements of the organizations when the organization performs earnings management behavior. The objective of the article is to examine the impact of corporate governance on earnings management of all Vietnamese listed banks from 2015 to 2019. The article uses time-series data and ordinary least square (OLS) with Eviews 10.0 software to test the regression model. The agency and asymmetry information theory is used to explain the relationship between corporate governance and earnings management. The study results show that two variables – the foreign members of the board of directors and audit committee – have an opposite effect on earnings management behavior of Vietnamese listed banks. Therefore, the managers of listed banks need to raise awareness to express responsibility for honest and reasonable information on the financial statements. This creates trust and credibility for stakeholders. Moreover, Central bank of Vietnam should monitor regularly and enforce strict sanctions to limit earnings management behavior of listed banks. This contributes to improving the quality of accounting information in the Vietnamese banking sector to meet the trend of international economic integration.
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PublicationCustomer Relationship Management Strategies in Small and Medium Enterprises: A Study in Tourism Industry in Vietnam( 2020)
;Ngô Minh Vũ ;Vũ Minh HiếuNguyễn Hồng MaiSmall and Medium Enterprises (SMEs) are one of the main motors for economic growth, especially in developing countries like Vietnam. However, SMEs are usually overlooked in academic research especially on the topic of competitive advantage of firms. Recently, Customer Relationship Management (CRM) has become a prominent tool in the business for building long term competitive advantage. The primary purpose of this study was to analyze CRM strategies that are currently being implemented in SMEs and identify determinants of successful CRM implementation in SMEs. Adopting grounded theory research procedures, this study investigated the practices of CRM executions in 41 SMEs in Vietnam’s tourism sector. This study provides novel insights and guidelines for managers and supports them in choosing and implementing CRM practices for building long-term competitive advantages in SMEs -
PublicationDeterminants Influencing Consumers Purchasing Intention for Sustainable Fashion: Evidence from Ho Chi Minh City( 2020)
;Thuy Thi Hai HO ;Trinh Ngoc Phuong VUHieu Minh VUThis paper investigates factors impacting on sustainable fashion buying intention of consumers by reviewing studies about the topic and conducting a survey with consumers in Ho Chi Minh City. In detail, firstly, an interview with 15 respondents was conducted to check the understanding of concepts and questions and, secondly, the study used the convenient sampling method, with 172 samples collected and analyzed, of which young respondents accounted for the majority of the sample. The respondents tend to go shopping many times in a year, with the number of people buying fashion products from every week to every two months accounting for 65.2% totally. The findings suggest that the firms should prioritize strategies that can improve customer attitude toward sustainable fashion, making them feel good, pleasant, satisfied and favorable when engaging in sustainable fashion consumption. This study concludes that consumers need more information to enable them to make better ethical decisions. This study proposes that the major channels that consumers use to seek sustainable product information include public education, peer influence, and corporate marketing information about the products. This study concludes that public education and corporate marketing information on green consumption education is effective for improving consumer sustainable buying intention. -
PublicationDiscussing Competitiveness of Vietnam Logistics Industry( 2020)Vũ Thị Kim HạnhVietnam country is in the process of both deep and wide integration with the world economy. The world market is wide open for Vietnamese goods and reverse. Towards economic integration and opening up, logistics industry increasingly plays an extremely important role. Porter (1991), argues that logistics is a functional area that contributes to value creation. Logistics is a tool to link activities in the global value chain such as supply, production, distribution, and market expansion for economic activities. According to the Council of Supply Chain Management Professionals (CSCMP, 2013). Although knowing the role of Logistics for the economy, the capacity and contribution of logistics to the Vietnamese economy is still small, the Vietnam LPI is just be arranged at from 39 to 64 in the period from 2007 to 2018 according to the officially announced figures of the World Bank. From the above reasons home logistics industry, the author who is teaching Logistics supply chain management industry at Van Lang University, Ho Chi Minh City. Ho Chi Minh, Vietnam, take a pen to write down this research. This essay analyzes the current situation, related issues and difficulties related to the competitiveness of Vietnam's logistics industry. Uses qualitative methods, uses analysis, comparison, synthesis and description tools to clarify the theoretical basis of the competitiveness of Vietnam's Logistics service industry, and identify indicators Pepper is used to measure the competitiveness of Vietnam's logistics industry. Uses quantitative research methods, through data collection, data analysis, using statistical methods, to determine the current status of Vietnam's logistics service industry capacity since 2007 to 2018, and find out what factors affect the competitiveness of the logistics service industry.
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PublicationDịch vụ thanh toán thẻ tại các ngân hàng thương mại Việt Nam hiện nay( 2020)Nguyễn Thị Quỳnh ChâuHoạt động kinh doanh thẻ của các ngân hàng thương mại đã mang đến cho các ngân hàng một vị thế mới, một diện mạo mới. Bằng phương pháp thống kê, phân tích và tổng hợp, bài viết này công bố kết quả nghiên cứu về các loại thẻ ngân hàng hiện đang được sử dụng tại Việt Nam, qua đó đánh giá xu hướng của hoạt động kinh doanh thẻ và đưa ra các biện pháp phát triển dịch vụ tại các ngân hàng thương mại.
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PublicationEffect of Corporate Governance on Corporate Social Responsibility Disclosure: Empirical Evidence from Vietnamese Commercial Banks( 2020)
;Quoc Thinh TRAN ;To Trang LAMChi Danh LUUCorporate social responsibility is an inevitable trend in the global context. It is the responsibility of the organizations to the community and society to ensure the fairness of the interests of stakeholders. This is an issue that deserves attention, not in the national or regional level, but as a global issue. The purpose of article is to examine the effect of corporate governance on corporate social responsibility disclosure of 155 samples of 31 Vietnamese commercial banks from 2015 to 2019. The data of this study is employing time-series data and used the ordinary least squares to test the model. The results show that there are three factors that positively affect corporate social responsibility disclosure, namely, board size, foreign members of board, and audit committee. Thereby, the article proposes that board of director in Vietnamese commercial banks needs to raise awareness about corporate social responsibility, and the Central bank of Vietnam should monitor the disclosure of information regularly with severe sanctions on commercial banks that do not comply with the regulations of corporate social responsibility disclosure. This contributes to improving the information quality of the banking sector to meet the trend of international economic integration. -
PublicationExamining the Impact of the Employee Motivation to the Organizational Commitment in General Insurance Corporations in Ho Chi Minh City, Vietnam( 2020)Vũ Minh HiếuEmployee motivation and organizational commitment become an area of emergent concern in the literature and in the real world. This study is to explore the impact of employee motivation on the organizational commitment done in general insurance corporations in Ho Chi Minh City, Vietnam. The authors used secondary and primary data to elicit information from respondents. Secondary data has been collected from different sources in the works of literature and in the published magazine. The primary data is from the 250 respondents through surveyed questionnaires and three in-depth interviews with staff and head of department in the general insurance corporations in Ho Chi Minh City, Vietnam. The results show that employee motivation impacts organizational commitment. Furthermore, after the findings, the recommendations and implications to the business owners and managers have been established. The limitation and further study are also presented
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PublicationExploring Human Resources, Marketing and promotion Activities in Phu Quoc Vietnam Tourism Industry( 2020)Vũ Minh HiếuPhu Quoc island of Kien Giang Province in Vietnam is endowed with resources for tourism development. The study explored the human resources, tourism marketing and promotion efforts of businesses towards the sustainable tourism development in Phu Quoc tourism. The authors used secondary and primary data to elicit information from respondents. Secondary data was collected from Kien Giang department of tourism, Statistical departments of Kien Giang and Phu Quoc. We administered questionnaires to 230 local residents, 150 businesses, and 530 tourists. Furthermore, interviews were conducted in Phu Quoc with local residents, businesses, tourists, local authorities’ officers, and 12 experts. The results suggest that Phu Quoc tourism sector lack quality workforce and marketing and promotion initiative is not well developed. The study proposes recommendations to stakeholders of Phu Quoc tourism sectors and more of that, the limitation and further research is suggested.
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PublicationExploring the mediating role of dynamic capabilities in the relationship between intellectual capital and performance of information and communications technology firms( 2020)
;Hoang Thanh Nhon ;Nguyen Van Phuong ;Ngo Quang Trung ;Bui Quang ThongLen Tiu WrightRecent studies suggest a potential relationship between intellectual capital dimensions and dynamic capabilities in achieving superior performance. However, these studies have made little effort to develop a framework for understanding this relationship, which is unsettling for managers. To examine this potential, this paper proposes and tests a conceptual model to explain how three types of dynamic capabilities—learning, integration, and reconfiguration capability —mediate the impact of intellectual capital dimensions, including human, social, and organizational capital, on firm performance. This study, using a sample of 350 Vietnamese firms in the information and communications technology sector, found that dynamic capabilities play a mediating role in the relationship between intellectual capital dimensions and firm performance. Among dynamic capabilities, learning capability has the most significant mediating effect. Furthermore, the important roles of human, social, and organizational capital are addressed due to their direct effects on performance based on resource-based view theory, as well as their indirect effect via the mediation of dynamic capabilities -
PublicationFactors Affect Competitiveness of Vietnamese Commercial Banks( 2021)
;Mai Thi Phuong ThuyMai Binh DuongIn the international integration trend, enhancing the competitive power of Vietnamese financial system in general and Vietnamese commercial banks is an important issue that has begun to be discussed in the second half of the 20th century when the wave of investment capital moves from developed countries to developing countries is flourishing. This paper provides more evidence about the macro and micro factors affecting competitiveness of Vietnamese commercial banks via Lerner ratio. Applying SGMM method of Arellano & Bond (1991) for the panel data from 30 Vietnamese commercial banks in the period 2007-2018, the results show that the factors increasing the competitiveness of the banks are variable LERNER with one-year lag, the capital ratio (CAP), in which the credit loss provision ratio (LLP), inflation rate (INF), bank size (SIZE) have a negative effect on competitiveness. -
PublicationFactors affecting efficiency business of small and medium enterprises of long an province, Viet Nam( 2020)Hoàng Hoa Sơn TràThis study examines factors affecting the efficiency business of small and medium enterprises in Long An province, Vietnam. Sample data are 4188 observations of 698 enterprises selected from 4830 active SMEs with data from 2011 to 2016. The results of the regression analysis showed that seven factors at the level of 0.05 significance. These are Turnover, Current ratio, Ratio of fixed assets to total assets, short-term Debt to total assets, Debt to equity ratio, Accounts receivable turnover, and Inventory turnover.