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Applying the Balanced Scorecard in the performance management of Vietnamese universities
Applying the Balanced Scorecard in the performance management of Vietnamese universities
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Date
2017
Authors
Nguyễn Cửu Đỉnh
Nguyễn Thị Bích Vân
Nguyễn Mạnh Hoài Vũ
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Research Projects
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Abstract
In the recent 5 years, the Vietnamese government has been making efforts to change its education system, most particularly the development of an effective university management model. Among the various policies conducted, the empowerment to financial autonomy of the universities has become one of the most encouraged and thoroughly executed. Based on that notion, managing universities' financial aspect is now widely considered the core to a university's successes. Nevertheless, currently universities in Vietnam has been using dated indicators, reluctant to apply modern management methods. Within the diverse tools for strategic level management, the Balanced Scorecard (BSC) framework is widely used due to its ability to translate an organisation's strategy into targets and executive action; along with popularising its goalswith the institution's staff and subdivision. The scope of this paper was to research different approaches to improving the financial management aspect ofuniversities in Vietnam, specifically in the sector of Vietnamese Financial Autonomous Universities (VFAUS). The objective of this paper was to proposea BSC-based framework for the performance evaluation of the Vietnamese financial autonomous universities, with a focus on the financial aspect based on Kaplan's original model along with the other models adapted by various authors for universities across the world. This researchreviews previous research related to the BSC, while concurrently observing and analysing the individual states of VFAUS. The result is a framework consisting of the objectives, measures, targets and initiatives for an organisation's efficiency evaluation. The aim of the framework is to help VFAUS accomplish their financial goals and to improve their financial management performance
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Keywords
Balanced Scorecard,
Financial perspective,
Financial performance measurement,
Universities 'strategic management,
Financial autonomous universities