Publication:
Developing a Vietnamese Tourism Question Answering System Using Knowledge Graph and Deep Learning

datacite.subject.fos oecd::Social sciences
dc.contributor.author Phuc Do
dc.contributor.author Truong H. V. Phan
dc.contributor.author Brij B. Gupta
dc.date.accessioned 2022-11-09T09:44:13Z
dc.date.available 2022-11-09T09:44:13Z
dc.date.issued 2021
dc.description.abstract In recent years, Question Answering (QA) systems have increasingly become very popular in many sectors. This study aims to use a knowledge graph and deep learning to develop a QA system for tourism in Vietnam. First, the QA system replies to a user's question about a place in Vietnam. Then, the QA describes it in detail such as when the place was discovered, why the place's name was called like that, and so on. Finally, the system recommends some related tourist attractions to users. Meanwhile, deep learning is used to solve a simple natural language answer, and a knowledge graph is used to infer a natural language answering list related to entities in the question. The study experiments on a manual dataset collected from Vietnamese tourism websites. As a result, the QA system combining the two above approaches provides more information than other systems have done before. Besides that, the system gets 0.83 F1, 0.87 precision on the test set.
dc.identifier.doi 10.1145/3453651
dc.identifier.uri http://repository.vlu.edu.vn:443/handle/123456789/1109
dc.language.iso en_US
dc.relation.ispartof ACM Transactions on Asian and Low-Resource Language Information Processing
dc.relation.issn 2375-4699
dc.relation.issn 2375-4702
dc.title Developing a Vietnamese Tourism Question Answering System Using Knowledge Graph and Deep Learning
dc.type journal-article
dspace.entity.type Publication
oaire.citation.issue 5
oaire.citation.volume 20
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