Publication:
Service Design Capabilities

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datacite.subject.fos oecd::Social sciences::Economics and Business
dc.contributor.author Nicola Morelli
dc.contributor.author Amalia de Götzen
dc.contributor.author Luca Simeone
dc.date.accessioned 2023-06-14T06:56:25Z
dc.date.available 2023-06-14T06:56:25Z
dc.date.issued 2021
dc.description DOI: https://doi.org/10.1007/978-3-030-56282-3 License: CC BY; Publisher: Springer
dc.description.abstract This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales. After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job. This work is licensed under a CC BY
dc.identifier.doi https://doi.org/10.1007/978-3-030-56282-3
dc.identifier.isbn 9783030562823
dc.identifier.uri http://repository.vlu.edu.vn:443/handle/123456789/5239
dc.language.iso en
dc.subject service design
dc.subject value creation interaction
dc.subject value creation infrastructure
dc.subject Service System Design
dc.subject innovation
dc.subject Design capabilities
dc.subject open access
dc.title Service Design Capabilities
dc.type Resource Types::text::book
dspace.entity.type Publication
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oairecerif.author.affiliation #PLACEHOLDER_PARENT_METADATA_VALUE#
oairecerif.author.affiliation #PLACEHOLDER_PARENT_METADATA_VALUE#
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Open Access Books - Economics, Business and Management - 2021