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Exploring the mediating role of dynamic capabilities in the relationship between intellectual capital and performance of information and communications technology firms
Exploring the mediating role of dynamic capabilities in the relationship between intellectual capital and performance of information and communications technology firms
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Date
2020
Authors
Hoang Thanh Nhon
Nguyen Van Phuong
Ngo Quang Trung
Bui Quang Thong
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Research Projects
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Abstract
Recent studies suggest a potential relationship between intellectual
capital dimensions and dynamic capabilities in achieving superior performance.
However, these studies have made little effort to develop a framework for understanding
this relationship, which is unsettling for managers. To examine this
potential, this paper proposes and tests a conceptual model to explain how three
types of dynamic capabilities—learning, integration, and reconfiguration capability
—mediate the impact of intellectual capital dimensions, including human, social,
and organizational capital, on firm performance. This study, using a sample of 350
Vietnamese firms in the information and communications technology sector, found
that dynamic capabilities play a mediating role in the relationship between intellectual
capital dimensions and firm performance. Among dynamic capabilities,
learning capability has the most significant mediating effect. Furthermore, the
important roles of human, social, and organizational capital are addressed due to
their direct effects on performance based on resource-based view theory, as well as
their indirect effect via the mediation of dynamic capabilities
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Keywords
"Intellectual capital,
human,
social,
organizational capital,
dynamic capabilities,
learning,
integration,
reconfiguration capability"