Publication:
BERT+vnKG: Using Deep Learning and Knowledge Graph to Improve Vietnamese Question Answering System

datacite.subject.fos oecd::Natural sciences::Computer and information sciences
dc.contributor.author Truong H. V Phan
dc.contributor.author Phuc Do
dc.date.accessioned 2022-10-13T02:00:45Z
dc.date.available 2022-10-13T02:00:45Z
dc.date.issued 2020
dc.description.abstract A question answering (QA) system based on natural language processing and deep learning is a prominent area and is being researched widely. The Long Short-Term Memory (LSTM) model that is a variety of Recurrent Neural Network (RNN) used to be popular in machine translation, and question answering system. However, that model still has certainly limited capabilities, so a new model named Bidirectional Encoder Representation from Transformer (BERT) emerged to solve these restrictions. BERT has more advanced features than LSTM and shows state-of-the-art results in many tasks, especially in multilingual question answering system over the past few years. Nevertheless, we tried applying multilingual BERT model for a Vietnamese QA system and found that BERT model still has certainly limitation in term of time and precision to return a Vietnamese answer. The purpose of this study is to propose a method that solved above restriction of multilingual BERT and applied for question answering system about tourism in Vietnam. Our method combined BERT and knowledge graph to enhance accurately and find quickly for an answer. We experimented our crafted QA data about Vietnam tourism on three models such as LSTM, BERT fine-tuned multilingual for QA (BERT for QA), and BERT+vnKG. As a result, our model outperformed two previous models in terms of accuracy and time. This research can also be applied to other fields such as finance, e-commerce, and so on.
dc.identifier.doi 10.14569/IJACSA.2020.0110761
dc.identifier.uri http://repository.vlu.edu.vn:443/handle/123456789/233
dc.language.iso en_US
dc.relation.ispartof International Journal of Advanced Computer Science and Applications
dc.relation.issn 2156-5570
dc.relation.issn 2158-107X
dc.subject Bidirectional Encoder Representation from Transformer (BERT)
dc.subject knowledge graph
dc.subject Question Answering (QA)
dc.subject Long Short-Term Memory (LSTM)
dc.subject deep learning
dc.subject Vietnamese tourism
dc.subject natural language processing
dc.title BERT+vnKG: Using Deep Learning and Knowledge Graph to Improve Vietnamese Question Answering System
dc.type journal-article
dspace.entity.type Publication
oaire.citation.endPage 487
oaire.citation.issue 7
oaire.citation.startPage 480
oaire.citation.volume 11
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