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Factors affecting the taxpayers satisfaction to support service quality in Hochiminh city

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datacite.subject.fos oecd::Social sciences::Economics and Business
dc.contributor.author Nguyễn Thị Bích Vân
dc.contributor.author Trương Thị Ngân
dc.date.accessioned 2023-04-19T02:22:54Z
dc.date.available 2023-04-19T02:22:54Z
dc.date.issued 2019
dc.description.abstract In the recent years, services to support taxpayer have been paid more attention and become a focusing by the State, the business as well as the people. Since 2014, alongside with applying information technology, contents and methods for taxpayers support in Ho Chi Minh City are a wider and more abundant variety. These positive changes help to propagate and support taxpayers with certain successes, such as more tax collection and more active taxpayers. The paper discusses on factors affecting the taxpayer’s satisfaction to support service quality in Ho Chi Minh City and proposes solutions to improve the quality of services to support taxpayers at the Tax departments in this City.
dc.identifier.uri http://repository.vlu.edu.vn:443/handle/123456789/3940
dc.language.iso en_US
dc.relation.ispartof Review of Finance
dc.relation.issn 2615-8981
dc.subject Taxpayer’s satisfaction
dc.subject service quality
dc.subject Tax departments
dc.subject Ho Chi Minh City
dc.title Factors affecting the taxpayers satisfaction to support service quality in Hochiminh city
dc.type Resource Types::text::journal::journal article
dspace.entity.type Publication
oairecerif.author.affiliation #PLACEHOLDER_PARENT_METADATA_VALUE#
oairecerif.author.affiliation #PLACEHOLDER_PARENT_METADATA_VALUE#
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Journal Articles - Business and Management - 2019