Publication:
The Influence of Organizational Culture on Employees’ Satisfaction and Commitment in SMEs: A Case Study in Vietnam
The Influence of Organizational Culture on Employees’ Satisfaction and Commitment in SMEs: A Case Study in Vietnam
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Date
2021
Authors
Phạm Thị Thùy Dung
Dương Nam Tiến
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Research Projects
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Abstract
The purpose of this study is to evaluate the impact of organizational culture on job satisfaction and organizational commitment among
employees in small and medium-sized enterprises in Ho Chi Minh City, Vietnam. The study hypothesized that organizational culture
has a significant influence on employees’ satisfaction and that satisfaction also significantly impactsorganizational commitment among
employees. The data are collected from a sample of 240 office employees. Structural Equation Modeling is used to determine the influence
of organizational culture dimensions,including open working environment, salary, and rewards, empowerment, management style, corporate
values, on employees’ satisfaction and organizational commitment. The findings showed that the five dimensions of organizational culture
positively impact employees’ satisfaction and that job satisfaction significantly influences organizational commitment. Thus, job satisfaction
serves as the bridge between organizational culture and commitment. The current study contributes to providing a practical insight into
the relationships between organizational culture, employees’ job satisfaction, and organizational commitment. Based on that, managers
can develop suitable personnel policies for their organizations to simultaneously enhance employees’ performance and satisfaction, which
makes them stay with the company.
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Keywords
Organizational Culture,
Satisfaction,
Commitment,
SMEs,
Working Environment